Shipping Insurance

Shipping Insurance covers your order against loss, theft, or damage while it is in transit. It is added to your cart by default and can be removed at any time before checkout using the toggle in your cart.

Turn your 101-night trial into a full year.

365 days to love it — or we make it right. Free exchange or money back.

WHAT IS COVERED

Package missing or damaged? We take care of it directly — you don't chase the carrier, we do.

  • Lost in transit

    Packages that never arrive.

  • Stolen after delivery

    Packages confirmed stolen once delivered.

  • Damaged in transit

    Items that arrive broken or damaged.

The details

HOW TO FILE A CLAIM

Contact our support team with your order number and, where applicable, photographs of the damage, and we will arrange a replacement or refund.

REMOVING SHIPPING INSURANCE

Shipping Insurance is added to your cart by default. You can remove it at any time before checkout using the toggle in your cart.